Must have successful employment history with the Tulalip Tribes and/or other employers.Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.Must attend mandatory guest service training.Will be responsible for the deliverance of the highest level of customer service to guests, VIP's, and co-workers.Must attend required departmental meetings and product knowledge training.Ability to learn policies and procedures.Prior experience in a Spa environment preferred.Minimum of six (6) months experience answering phones.Minimum of six (6) months cash handling experience.Minimum of six (6) months guest service experience.Must have excellent telephone etiquette.At Tulalip Resort Casino, the sportsbook is located at the north casino entrance, next to. DraftKings Sportsbook is open daily 7AM-Midnight (Hours subject to change). High School Diploma or GED equivalent preferred. Sports betting in our sportsbook is limited to players 21+ who are physically located on the Tulalip Resort Casino or Quil Ceda Creek Casino property and parking facilities.Consistently provides exceptional guest service at all times.
Selling retail products, as well as, up selling of services and upgrades while meeting booking and retail goals.
Responsible for answering phones and questions regarding spa services, greeting guests, scheduling appointments, coordinating group bookings, checking guests in and out, and cashiering.
